Colorbond metal and terracotta/concrete tile roof replacement, repairs and maintenance
Scheduled gutter cleaning repair and maintenance
Rainwater guttering and downpipe repalcement
Heritage replacement and restoration, slates, tiles and timber shingles
Copper and Zinc roofing and cladding
Sheet lead roofing, cladding and flashings
Bonded Asbestos removal, asbestos registers and reports
Roof safety systems, roof anchors, static lines, ladders and walk ways supplied and installed
Waterproofing, external balconies and flat roofs
We strive to ensure that every job goes smoothly and adheres to our high standards and provide step by step communication from the initial request to satisfactory completion.
Below is an overview of our Customer Care service Promise
We book an appointment at the time of the initial contact. In the case of Strata and Real Estate Property Managers, we acknowledge receipt of the workorder via email, contact the site contact to make an appointment, and inform the issueing manager of the appointment date, and the expected quote receive date.
We advise you of the AGC tradesman's details, all AGC representatives will at all times be wearing appropriate uniform, with vehicle signage that identifies our company.
Provide you with a detailed written quote report and digital photo's.
On acceptance of the quote we will schedule a start date at your convenience, issue Office of Fair Trading minor works contracts and organize Home Warranty Insurance, (if applicable).
Gain written approval from you prior to completing any unexpected variations to the original quote.
Advise you of the works completion date, together with digital photo's and final invoice upon satisfaction.
We provide ongoing training for our workforce, AGC supervisors and tradesmen are trained in all relevant WH&S practises. Working at heights, Senior First Aid (St John's Ambulance) and bonded asbestos removal.
We place high importance on keeping up-to-date with technology, equipment, and training. All of our service vehicles have signage, are modern, clean, and fitted with the necessary tools and equipment to carry out the job. Our internal server and system stores all relevant details regarding your service job, from contact details, quotes, invoices, photo's and history notes. All stored under the property address for our customer service team, tradesmen and your convenience.